RynandStompy Posted May 29 Share Posted May 29 This has just hit the news tonight. A global hack. https://www.abc.net.au/news/2024-05-29/ticketmaster-hack-allegedlyshinyhunter-customers-data-leaked/103908614 1 1 1 Link to comment Share on other sites More sharing options...
Kimasa Posted May 29 Share Posted May 29 I for one am going to embrace my future as a public entity. There shall be a million of me. I am forever. I am eternal. My identity is for all. 2 1 11 Link to comment Share on other sites More sharing options...
LunaFreya Posted May 29 Share Posted May 29 Fuck, this is why I hate monopolies. It can be hard to see ANYTHING live without ticket master 4 2 Link to comment Share on other sites More sharing options...
Meepy Posted May 29 Share Posted May 29 Optus, Medibank, Ticketmaster. We are all me now, sharing as it will never end. 3 Link to comment Share on other sites More sharing options...
Emissary Posted May 29 Share Posted May 29 For those who have been hacked, there’s a new app called Truyu which allows you to track whether your identity has been used for a credit application. It’s free for the first 3 months and then $5 a month. App is built by cba venture. The government is looking to build a similar thing but that’s still a year away. 1 3 Link to comment Share on other sites More sharing options...
LifesGood Posted May 29 Share Posted May 29 10 hours ago, LunaFreya said: Fuck, this is why I hate monopolies. It can be hard to see ANYTHING live without ticket master I feel like I mostly use Ticketek rather than Ticketmaster - or are they the same thing? 1 Link to comment Share on other sites More sharing options...
Bornagirl Posted May 29 Share Posted May 29 10 hours ago, Meepy said: Optus, Medibank, Ticketmaster. We are all me now, sharing as it will never end. You escaped 28 degrees? Fortunately that's been my only one of the recent ones. I would have used Ticketmaster at some point but any credit card on there would have long expired, fortunately. 1 Link to comment Share on other sites More sharing options...
LunaFreya Posted May 29 Share Posted May 29 1 hour ago, LifesGood said: I feel like I mostly use Ticketek rather than Ticketmaster - or are they the same thing? Ticketek is Australian, Ticketmaster is American 1 Link to comment Share on other sites More sharing options...
RynandStompy Posted May 29 Author Share Posted May 29 (edited) DH has both a ticketmaster and tickettek account. He doesn't store cc details in accounts as a rule, but when he checked his old ticketmaster account last night his cc details were stored there. Luckily with expired expiry date and previous living address. But still annoying enough that he's cancelled that card and requested a replacement. Frustratingly - there seems no way to delete the account . There doesn't appear to be any care taken by Ticketmaster to have deleted old cc details if stored in accounts that haven't been used for some time Edited May 29 by RynandStompy 4 Link to comment Share on other sites More sharing options...
Julie3Girls Posted May 29 Share Posted May 29 Thankfully, no credit card saved on my Ticketmaster account, and I hadn’t gotten around to changing my email address, so its still using one that will be disappearing soon. Link to comment Share on other sites More sharing options...
LunaFreya Posted May 29 Share Posted May 29 I think ticket master has my PayPal details… 2 Link to comment Share on other sites More sharing options...
Bornagirl Posted May 30 Share Posted May 30 I've requested a password reset - no idea what it is given it was so long ago. Now I have to fill in all sorts of details before I can even get into the account. Gave them my unplugged landline number, and now says they'll call me with the code. Had to give them my mobile to get in to check ... hooray no credit cards on file. Link to comment Share on other sites More sharing options...
Dor_k Posted May 30 Share Posted May 30 What is the advice to those who had cc details saved? I can't find anything yet. Link to comment Share on other sites More sharing options...
Ozgirl Posted May 30 Share Posted May 30 11 minutes ago, Dor_k said: What is the advice to those who had cc details saved? I can't find anything yet. No advice yet because Ticketmaster haven't spoken. 1 Link to comment Share on other sites More sharing options...
LunaFreya Posted May 30 Share Posted May 30 I went and changed my password Link to comment Share on other sites More sharing options...
Dor_k Posted May 30 Share Posted May 30 I have removed my credit card info but it's probably too late. Wonder if I should cancel my card? Link to comment Share on other sites More sharing options...
Bethlehem Posted May 30 Share Posted May 30 I thought the heading was talking tips and tricks to hack the process of the barstards. I went to check and my Ticketmaster app is so old it’s no longer active. Link to comment Share on other sites More sharing options...
LifesGood Posted May 30 Share Posted May 30 I initially had problems even logging in, managed eventually. The CC details they have are out of date - cards that had previously been compromised and therefore cancelled. There is no way to close your account and delete information - you have to contact them to request it. What a fucking joke. 25 minutes ago, Dor_k said: I have removed my credit card info but it's probably too late. Wonder if I should cancel my card? I would order a new card and then cancel your existing one. 2 Link to comment Share on other sites More sharing options...
LunaFreya Posted May 30 Share Posted May 30 Their silence is deafening 2 Link to comment Share on other sites More sharing options...
Bornagirl Posted May 30 Share Posted May 30 1 hour ago, Dor_k said: I have removed my credit card info but it's probably too late. Wonder if I should cancel my card? I believe you can notify your bank so that there's a higher level of security on the account. Alternatively, do what a neighbour did, and block the card except when you're using it. I don't know if that affects direct debits, she didn't mention it, but I think it's just one off transactions you block that way. Obviously if you want to cancel do, so, but I have so many dd on my card I hate changing all of them. 1 Link to comment Share on other sites More sharing options...
ContentedFleur Posted May 30 Share Posted May 30 From The Shovel: 1 1 11 Link to comment Share on other sites More sharing options...
Spidey_Senses Posted May 30 Share Posted May 30 10 hours ago, Dor_k said: What is the advice to those who had cc details saved? I can't find anything yet. I work in cyber security, a colleague who looked into it said they would recommend getting a new CC. 1 1 Link to comment Share on other sites More sharing options...
RynandStompy Posted May 30 Author Share Posted May 30 (edited) 13 hours ago, LunaFreya said: Ticketek is Australian, Ticketmaster is American They're different. Or at least they are for events I've booked the past 4 years. Checking past TicketMaster.com.au bookings - I've purchased tickets for concerts at Sidney Myer Music Bowl, at Docklands, and multiple exhibits at the Lume. My use of Ticketek has been more of concert and show bookings. Edited May 30 by RynandStompy Link to comment Share on other sites More sharing options...
RynandStompy Posted May 30 Author Share Posted May 30 (edited) 24 minutes ago, Spidey_Senses said: I work in cyber security, a colleague who looked into it said they would recommend getting a new CC. Yes that's why I nagged DH to replace his last night and not stuff about. He was reluctant initially due to us having direct debits on it and travelling soon. But I wanted us front of the queue for replacements, and since he uses digital wallet he's already got the new card today and started it working, even though physical one will be posted. I'm starting to think we'll have to report cards as stolen every year and just get new numbers. My account was under 5 years old, doesn't have address stored that I can see and didn't have billing details or cc stored at all. I think it's the older TicketMaster accounts that captured too much unnecessary data and didn't have good policies around deleting old detail. I hope they get big-time group action sued for this. Companies need to have $$ penalties enforced for sloppy storage. Especially when we as customers have no choice but to use them to attend events. Edited May 30 by RynandStompy 1 1 Link to comment Share on other sites More sharing options...
LunaFreya Posted May 31 Share Posted May 31 Ticketek customers seem to be affected now too 3 2 Link to comment Share on other sites More sharing options...
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